The Client

Teach First is a social enterprise registered as a charity which aims to address educational disadvantage in England and Wales. Teach First coordinates an employment-based teaching training programme whereby participants achieve Qualified Teacher Status through the participation in a two-year training programme that involves the completion of a PGDE along with wider leadership skills training and an optional master's degree.

Teach First is the largest recruiter of graduates in the United Kingdom, and was ranked 2nd only to PwC in The Times annual Top 100 Graduate Employers list in 2014 and 2015.

The Requirement

Teach First had been a Salesforce user for 10+ years. Due to the lack of internal Salesforce expertise upon purchase, Teach First decided to onboard a Salesforce implementation partner to design, build and deliver their new cutting-edge sales, customer service and marketing platform. Unfortunately, their initial implementation failed, leaving them with a
heavily over engineered platform which wasn’t fit for purpose. The business had invested heavily on license & implementation costs, as well as building an internal Salesforce team but were yet to see ROI.

In 2020 Teach First wanted to transform their business, their processes, and their customer experience. Technology plays a vital role in the charities success and therefore they secured approval to implement a brand-new Salesforce platform. They estimated this would be a 3-year transformation programme and selected a system integrator as their implementation partner of choice. Their plan was to implement a new platform leveraging Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing cloud and several 3rd party applications. They required multiple interim Salesforce resources to compliment the team from the system intergrator and Synapri was engaged to help resource the project.

The Solution

Synapri have been the main supplier for the Teach First transformation programme, supplying 10+ interim resources and 5 permanent staff. We continue to work with the senior leadership team as they embark on phase 2 of the programme.

The Results

The programme is still ongoing, however Teach First are just about to successfully complete phase 1 and are in the process of starting phase 2.

Resource Provided

  • Salesforce Administrators 
  • Senior Salesforce Administrator
  • Senior Salesforce Business Analysts
  • Salesforce Business Analysts 
  • Salesforce Technical Analyst
  • UAT Test Lead

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Synapri have been excellent partners for the business & digital transformation programme at Sitecore, they have managed to source & secure high impact Salesforce Consultants who have been instrumental in our journey to implement Salesforce. I would highly recommend Synapri to any company who is looking to hire specialist Salesforce consultants

Sitecore

The team at Synapri are honest, reliable and very understanding of requirements which makes working with them very easy and straightforward. They understand our need for a culture/person fit as well as high technical ability, something that some agencies really struggle with. Synapri have been instrumental in supporting the growth of our tech-team and both through their professional attitude and their results have proved to be an essential partner to the Sole Supplier.

The Sole Supplier

The Synapri team are dedicated recruiters whose passion for providing quality recruitment services and supporting their customer shines through. When commencing an engagement the team ensure they take the time needed to get know both the hiring manager and the hiring organisation to help target candidates with the right fit. With candidates they take time to get to know them as a person and truly understand their aspirations before matching these to an organisation whose values and requirements align. Synapri demonstrate detailed knowledge of technology and technology businesses and operations which is invaluable when discussing vacancies and assessing candidate experience. I would happily recommend Synpari to others as either a recruiter who cares both about their clients, or to candidates seeking a new positon.

Save the Children

Synapri stands out as a agency who prioritises the client and the candidate. Friendly, thoughtful and with a thorough recruitment process with none of the usual pressure or persistence which makes relationships with some recruiters burdensome. They’re there when you need them and have patience to work through difficult hires in challenging market conditions, and are also able to scale with your business. I’m very happy to recommend them.

Perfect Channel

We have been working with Synapri since their inception to provide our product & tech resources and have been very pleased with the results. They work closely with us to understand not only the technical requirements, but also what we expect from a cultural & team fit perspective. Although we use more than one agency, Synapri stands out for their industry knowledge & expert advice. I have no hesitation in recommending them – they always deliver the goods!

Liberis

Synapri have proved to be an extremely responsive and valuable contract recruitment partner. Their ability to understand and deliver our technical and project requirements, often against tight deadlines, sets them apart from other recruiters. They are highly professional and they always provide candidates who meet the standards expected by NSC. They also strike the balance between getting the job done and maintaining regular communication with their client. Having worked with a number of different recruiters over the years, I would highly recommend Synapri to any organisation recruiting within technology.

NSC Global

Particularly skilled at finding senior resource, I have gone back to members of the team at Synapri over the past fifteen years in different roles and in different organisations. Their approach is highly professional and non-intrusive, finding outstanding candidates in reasonable timescales

Sports Information Services

Synapri are responsive, understand the cards and payments market, ask the right questions and reflect the requirements back in the candidates presented. I highly recommend them.

10x Banking

The team at Synapri have been invaluable. Our companies beliefs and culture is extremely important to us and Synapri have always worked closely with us to ensure each candidate put forward was aligned to these. We continue to have a strong relationship with the accuracy of candidates being put forward getting better and better, which is due to the time Chris and the team invest to understand our business and what is important to us. Their communication during each engagement is excellent and their attention to detail is thorough.

LIMOSS

Frontline has been using Synapri to source our temporary and permanent Salesforce skilled staff for over a year. It has been very successful with consultants driving vital system improvements to our Salesforce instance. As well as quality permanent staff that have joined our newly expanded CRM team. I have found Synapri’s professionalism and attention to detail excellent, helping us fully at each stage of our recruitment process.

Frontline

The team at Synapri have been instrumental in supporting the growth of our Sales and Marketing Technology teams at Trustpilot over the last year. The team has a knack of reading between the lines to understand exactly what I’m looking for, and they always provide profiles within a quick turnaround. I know that I can count on Synapri to go above and beyond to ensure we find the right person.

 

Trustpilot