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Hire Salesforce Talent?

Hire Tech Talent?

The Client

Teach First is a social enterprise registered as a charity which aims to address educational disadvantage in England and Wales. Teach First coordinates an employment-based teaching training programme whereby participants achieve Qualified Teacher Status through the participation in a two-year training programme that involves the completion of a PGDE along with wider leadership skills training and an optional master's degree.

Teach First is the largest recruiter of graduates in the United Kingdom, and was ranked 2nd only to PwC in The Times annual Top 100 Graduate Employers list in 2014 and 2015.

The Requirement

Teach First had been a Salesforce user for 10+ years. Due to the lack of internal Salesforce expertise upon purchase, Teach First decided to onboard a Salesforce implementation partner to design, build and deliver their new cutting-edge sales, customer service and marketing platform. Unfortunately, their initial implementation failed, leaving them with a
heavily over engineered platform which wasn’t fit for purpose. The business had invested heavily on license & implementation costs, as well as building an internal Salesforce team but were yet to see ROI.

In 2020 Teach First wanted to transform their business, their processes, and their customer experience. Technology plays a vital role in the charities success and therefore they secured approval to implement a brand-new Salesforce platform. They estimated this would be a 3-year transformation programme and selected a system integrator as their implementation partner of choice. Their plan was to implement a new platform leveraging Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing cloud and several 3rd party applications. They required multiple interim Salesforce resources to compliment the team from the system intergrator and Synapri was engaged to help resource the project.

The Solution

Synapri have been the main supplier for the Teach First transformation programme, supplying 10+ interim resources and 5 permanent staff. We continue to work with the senior leadership team as they embark on phase 2 of the programme.

The Results

The programme is still ongoing, however Teach First are just about to successfully complete phase 1 and are in the process of starting phase 2.

Resource Provided

  • Salesforce Administrators 
  • Senior Salesforce Administrator
  • Senior Salesforce Business Analysts
  • Salesforce Business Analysts 
  • Salesforce Technical Analyst
  • UAT Test Lead

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Synapri have been excellent partners for the business & digital transformation programme at Sitecore, they have managed to source & secure high impact Salesforce Consultants who have been instrumental in our journey to implement Salesforce. I would highly recommend Synapri to any company who is looking to hire specialist Salesforce consultants.

The team at Synapri are honest, reliable and very understanding of requirements which makes working with them very easy and straightforward. They understand our need for a culture/person fit as well as high technical ability, something that some agencies really struggle with. Synapri have been instrumental in supporting the growth of our tech-team and both through their professional attitude and their results have proved to be an essential partner to the Sole Supplier.

The Synapri team are dedicated recruiters whose passion for delivering high-quality recruitment services truly stands out. They take the time to understand both the hiring manager and organisation, ensuring candidates are a strong fit. Equally, they get to know candidates personally, aligning their aspirations with the right opportunities. Their strong understanding of technology and tech businesses adds real value, and I would happily recommend Synapri to both clients and candidates.

Synapri stands out as a agency who prioritises the client and the candidate. Friendly, thoughtful and with a thorough recruitment process with none of the usual pressure or persistence which makes relationships with some recruiters burdensome. They’re there when you need them and have patience to work through difficult hires in challenging market conditions, and are also able to scale with your business. I’m very happy to recommend them.

We have been working with Synapri since their inception to provide our product & tech resources and have been very pleased with the results. They work closely with us to understand not only the technical requirements, but also what we expect from a cultural & team fit perspective. Although we use more than one agency, Synapri stands out for their industry knowledge & expert advice. I have no hesitation in recommending them – they always deliver the goods!

Synapri have proven to be a highly responsive and valuable contract recruitment partner. They consistently understand and deliver against our technical and project requirements, often within tight deadlines. The team are professional, communicate well, and provide candidates who meet the high standards we expect. They strike the right balance between efficiency and client communication, and I would highly recommend Synapri to any organisation recruiting within technology.

Particularly skilled at finding senior resource, I have gone back to members of the team at Synapri over the past fifteen years in different roles and in different organisations. Their approach is highly professional and non-intrusive, finding outstanding candidates in reasonable timescales. 

Synapri are responsive, understand the cards and payments market, ask the right questions and reflect the requirements back in the candidates presented. I highly recommend them.

The team at Synapri have been invaluable in supporting our recruitment needs. They take the time to understand our company’s beliefs and culture, ensuring candidates put forward are well aligned. Over time, the accuracy and quality of candidates has continued to improve, reflecting the effort Chris and the team invest in understanding our business. Their communication is excellent and their attention to detail throughout each engagement is outstanding.

Frontline has been using Synapri to source our temporary and permanent Salesforce skilled staff for over a year. It has been very successful with consultants driving vital system improvements to our Salesforce instance. As well as quality permanent staff that have joined our newly expanded CRM team. I have found Synapri’s professionalism and attention to detail excellent, helping us fully at each stage of our recruitment process.

The team at Synapri have been instrumental in supporting the growth of our Sales and Marketing Technology teams at Trustpilot over the last year. The team has a knack of reading between the lines to understand exactly what I’m looking for, and they always provide profiles within a quick turnaround. I know that I can count on Synapri to go above and beyond to ensure we find the right person.

Ryan was a pleasure to work with and took the time to fully understand the brief for our Customer Product Owner role, as well as the nuances of our business and team. As a unique, family-run organisation serving high-net-worth clients, cultural fit is essential. Ryan communicated clearly and transparently throughout, quickly grasping our expectations and values. His approach resulted in an efficient process, a positive candidate experience, and what we hope will be the perfect hire.

Having worked with many partners in the broader business systems domain over the past 15 years, Synapri has redefined my standards in project collaboration. Without an exception they bring the highest quality candidates, who are an actual match to the requested profile. This team will go above and beyond to build and maintain customer relationships, even when there is no immediate match to be made. Synapri is the definition of a trusted partnership and I would highly recommend anyone to engage with them.

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