Salesforce | 11-12-2025

Salesforce Technical Product Owner

Own the Salesforce platform roadmap for sales and commercial operations, aligning with business goals and stakeholder needs.

Lead and mentor a team of Salesforce administrators and developers and Nexudus support specialists fostering a culture of excellence and continuous improvement.

Manage the configuration, development, and integration of Salesforce with key systems including:

• Pardot for marketing automation
• CPQ for quote-to-cash processes
• Docusign for digital agreements
• SAP for financial and operational data
• JustOn for billing
• Nexudus for workspace management
• Freshservice for ITSM/ESM and service desk operations
• Champion automation and AI initiatives to streamline workflows, improve data quality, and enhance user
•  
• Stakeholder Management: Building and maintaining relationships with key stakeholders to understand customer needs and develop strategies.
• Collaborate with Sales, Marketing, Finance, and IT teams to gather requirements, prioritise features, and deliver scalable solutions.
• Ensure platform governance, data integrity, and compliance with internal policies and external regulations.
• Monitor platform performance, user adoption, and ROI, providing regular reporting and insights to leadership.
• Provide career development guidance and mentorship to junior developers and team members.
• Ensure adherence to Salesforce best practices and coding standards.
• Be the escalation point for technical issues related to Salesforce applications.
• Stay updated with the latest Salesforce features and technologies.
• Manage integration with third-party applications and services.
• Owner of technical documentation & training documentation.
• Own relationship with vendors including third party resource partner.

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