Public Sector | 14-1-2026

Service Delivery Manager (Digital Financial Products)

Location: Remote (occasional visits into London)

Duration: 3 months +

Vetting: SC secuirty clearance will be required

This Senior Delivery Manager role is responsible for delivering:

• Finance related products, data, reporting, integrations, dependencies

The role will require the post holder to:

• Build and maintain a collaborative Delivery team and dynamic that delivers the agreed product evergreening schedule and product backlog. Organising and leading Hera Service regular Stand-Ups and other collaborative activities.
• Leading and motivating your team and others through challenging periods of change and uncertainty.
• Leading and motivating your team to continually develop their knowledge, skills, behaviours and services.
• Collaborate with Product Owners and Product Managers (who own the Product Roadmap and Backlog), to enable the Hera Service produce ambitious but achievable product roadmaps.
• Lead planning, maintain Kanban/Agile activity boards and release plans.
• Impact Assess changes from a Delivery perspective and attend the Design Authority as required
• Lead preparation for the Change & Release Board, attend and represent the Delivery of change.
• Contribute to the identification and measurement of effectiveness, efficiency and economic benefits derived from changes.
• Collaborate with the Run Partner, managing commercial and financial aspects of the service.
• Develop personal and team capability and skills, with reference to DDaT Role Profiles, specialist skills standards and Civil Service behaviours
• Engage and participate in continual service improvement, service optimisation, customer satisfaction.
• Work collegiately and collaboratively with colleagues (including contractors), stakeholders, partners and related organisations.

Other areas the role covers are ERP Team Management and acting as Testing (VVTE) Manager.

Our client operates remote/hybrid working, occasional client site visits will be required into London, Milton Keynes or Glasgow could be required.

For further details please apply including full CV.

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