Public Sector | 13-8-2026

Business Change & Adoption Lead

Duration: 6 months 

Vetting: SC secuirty clearance will be required

Key responsibilities; but not limited to:

Change Strategy & Planning

• Develop and maintain the Digital Wing Change and Adoption Strategy
• Define the organisational change approach for each programme phase
• Ensure change activities are aligned to programme outcomes and benefits
• Identify organisational impacts and readiness requirements

Stakeholder Engagement

• Develop and maintain stakeholder maps and influence strategies
• Establish relationships with key stakeholder communities across FCDO
• Facilitate workshops, engagement sessions, and user forums
• Ensure end-user voices are represented throughout delivery

Culture & Behaviour Change

• Define target behaviours required to support the future operating model
• Develop interventions that promote adoption of new ways of working
• Support leadership teams in modelling desired behaviours
• Identify cultural barriers and opportunities to accelerate adoption

User Adoption & Readiness

• Develop user adoption plans for each delivery phase
• Assess organisational readiness for change
• Coordinate training, onboarding and transition activities
• Monitor adoption levels and user sentiment

Benefits Realisation

• Define behavioural and organisational benefits measures
• Support development of the programme Benefits Framework
• Track and report adoption and benefits realisation
• Ensure benefits are embedded into business-as-usual operations

Governance & Reporting

• Provide change and adoption reporting to the Programme Board and Steering Group
• Identify change-related risks, issues and dependencies
• Maintain change management artefacts and plans
• Support governance decision-making through stakeholder insights

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