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A well-structured job description is essential for attracting experienced Salesforce Programme Managers who can oversee the delivery of multiple Salesforce-related projects, align strategic business objectives, and drive CRM transformation. As organisations undertake complex Salesforce initiatives, the role of a Salesforce Programme Manager is critical in ensuring the successful implementation of the platform, managing risks, and optimising resources. A clear and compelling job description outlining key responsibilities and leadership expectations will help attract top talent who can lead and execute large-scale Salesforce programmes effectively.
We are seeking a Salesforce Programme Manager to lead and coordinate the delivery of strategic Salesforce programmes that drive business success and CRM excellence. The ideal candidate will oversee multiple Salesforce projects, ensuring alignment with organisational goals, managing stakeholders, and optimising resources for the successful delivery of Salesforce solutions. This role requires strong leadership, exceptional problem-solving skills, and the ability to navigate complex environments to achieve transformative results for the business.
Develop and manage Salesforce programme plans, ensuring alignment with business objectives and successful project execution across the Salesforce portfolio.
Oversee multiple Salesforce projects, coordinating timelines, resources, budgets, and ensuring effective delivery of Salesforce solutions.
Identify, assess, and mitigate risks within Salesforce implementations while ensuring programme governance and compliance with organisational standards.
Engage and influence key stakeholders across all levels to drive collaboration and commitment to Salesforce-driven transformation initiatives.
Degree in Business, Project Management, Information Technology, or a related field.
Proven experience in programme management, particularly in leading Salesforce implementations or CRM transformation initiatives.
Strong knowledge of Salesforce platform features, capabilities, and integrations, as well as understanding the end-to-end CRM lifecycle.
Expertise in programme management methodologies, such as Agile, MSP, PRINCE2, or similar.
Need help writing a Programme Manager job description? Download our template today.
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The team at Synapri are honest, reliable and very understanding of requirements which makes working with them very easy and straightforward. They understand our need for a culture/person fit as well as high technical ability, something that some agencies really struggle with. Synapri have been instrumental in supporting the growth of our tech-team and both through their professional attitude and their results have proved to be an essential partner to the Sole Supplier.
The Synapri team are dedicated recruiters whose passion for delivering high-quality recruitment services truly stands out. They take the time to understand both the hiring manager and organisation, ensuring candidates are a strong fit. Equally, they get to know candidates personally, aligning their aspirations with the right opportunities. Their strong understanding of technology and tech businesses adds real value, and I would happily recommend Synapri to both clients and candidates.
Synapri stands out as a agency who prioritises the client and the candidate. Friendly, thoughtful and with a thorough recruitment process with none of the usual pressure or persistence which makes relationships with some recruiters burdensome. They’re there when you need them and have patience to work through difficult hires in challenging market conditions, and are also able to scale with your business. I’m very happy to recommend them.
We have been working with Synapri since their inception to provide our product & tech resources and have been very pleased with the results. They work closely with us to understand not only the technical requirements, but also what we expect from a cultural & team fit perspective. Although we use more than one agency, Synapri stands out for their industry knowledge & expert advice. I have no hesitation in recommending them – they always deliver the goods!
Synapri have proven to be a highly responsive and valuable contract recruitment partner. They consistently understand and deliver against our technical and project requirements, often within tight deadlines. The team are professional, communicate well, and provide candidates who meet the high standards we expect. They strike the right balance between efficiency and client communication, and I would highly recommend Synapri to any organisation recruiting within technology.
Particularly skilled at finding senior resource, I have gone back to members of the team at Synapri over the past fifteen years in different roles and in different organisations. Their approach is highly professional and non-intrusive, finding outstanding candidates in reasonable timescales.
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The team at Synapri have been invaluable in supporting our recruitment needs. They take the time to understand our company’s beliefs and culture, ensuring candidates put forward are well aligned. Over time, the accuracy and quality of candidates has continued to improve, reflecting the effort Chris and the team invest in understanding our business. Their communication is excellent and their attention to detail throughout each engagement is outstanding.
Frontline has been using Synapri to source our temporary and permanent Salesforce skilled staff for over a year. It has been very successful with consultants driving vital system improvements to our Salesforce instance. As well as quality permanent staff that have joined our newly expanded CRM team. I have found Synapri’s professionalism and attention to detail excellent, helping us fully at each stage of our recruitment process.
The team at Synapri have been instrumental in supporting the growth of our Sales and Marketing Technology teams at Trustpilot over the last year. The team has a knack of reading between the lines to understand exactly what I’m looking for, and they always provide profiles within a quick turnaround. I know that I can count on Synapri to go above and beyond to ensure we find the right person.
Ryan was a pleasure to work with and took the time to fully understand the brief for our Customer Product Owner role, as well as the nuances of our business and team. As a unique, family-run organisation serving high-net-worth clients, cultural fit is essential. Ryan communicated clearly and transparently throughout, quickly grasping our expectations and values. His approach resulted in an efficient process, a positive candidate experience, and what we hope will be the perfect hire.
Having worked with many partners in the broader business systems domain over the past 15 years, Synapri has redefined my standards in project collaboration. Without an exception they bring the highest quality candidates, who are an actual match to the requested profile. This team will go above and beyond to build and maintain customer relationships, even when there is no immediate match to be made. Synapri is the definition of a trusted partnership and I would highly recommend anyone to engage with them.
Stay up to date with all the latest Synapri news and everything revolving the tech recruitment industry.
Stay up to date with all the latest Synapri news and everything revolving the tech recruitment industry.
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