Cloud Consultancy Services

Service Definition Description:

• Synapri is a cloud-based delivery partner that helps leverage the benefits of cloud computing by seamlessly integrating various cloud services into your existing infrastructure. As a technology service integrator we customise and optimise your Cloud solutions to fit your organisation's needs, streamlining integration, reducing risks, and providing ongoing support for long-term success.

Key Features:

• Expertise Across Multiple Cloud Platforms: We possess expertise across a range of cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud, Google Cloud Platform (GCP), and others, allowing you to tailor solutions to meet specific business needs.
• Integration Services: We offer integration services to connect disparate cloud services and on-premises systems, ensuring smooth data flow and interoperability.
• Customisation and Tailored Solutions: We provide customised solutions tailored to the unique requirements of each client, considering factors such as industry, scale, compliance, and security needs.
• Scalability: Our solutions are designed to scale alongside the client's business, accommodating growth and fluctuating demands without compromising performance or efficiency.
• Security and Compliance: We prioritise security and compliance, implementing robust measures to safeguard data and ensure adherence to relevant regulations and industry standards.
• Migration Services: We assist businesses in migrating their existing applications, data, and workloads to the cloud, minimising downtime and disruptions while optimising performance and cost-efficiency.
• Continuous Support and Maintenance: We offer ongoing support and maintenance services to monitor, manage, and optimise cloud environments, ensuring optimal performance, reliability, and cost-effectiveness over time.
• Cost Optimisation: We help businesses optimise their cloud spending by identifying cost-saving opportunities, rightsizing resources, and implementing efficient billing and monitoring solutions.
• Training and Education: We provide training and educational resources to empower clients to make informed decisions about cloud technologies and maximize their benefits.
• Innovation and Emerging Technologies: We stay abreast of the latest advancements and emerging technologies in cloud computing, enabling clients to leverage innovative solutions to gain a competitive edge.
• Collaborative Approach: We adopt a collaborative approach, working closely with clients to understand their goals, challenges, and constraints, and co-creating solutions that deliver tangible business value.
• Flexibility and Agility: We demonstrate flexibility and agility in adapting to evolving business requirements and technological landscapes, ensuring that solutions remain relevant and effective in the long term.

Target Audience:

• Cloud solutions are suitable for organisations of all sizes and industries looking to improve customer relationship management, streamline business processes, and drive sales and revenue growth.

Value Proposition:

• Customisation: We tailor Cloud solutions to match your organisation's specific processes and workflows, maximizing its effectiveness and usability.
• Efficiency: We will streamline the integration process, accelerating deployment timelines and minimizing disruptions to business operations.
• Expertise: We bring deep expertise in Cloud solutions, ensuring that implementations are executed with best practices and industry standards.
• Risk Mitigation: We prioritise quality assurance and risk management, reducing the likelihood of issues or disruptions post-implementation.
• Long-Term Support: We provide ongoing support and optimisation services to help the organisation maximise the long-term value of Cloud CRM.
• Strategic Partnership: We collaborate closely with your organisation, aligning solutions with broader strategic objectives to drive business growth and success.

Pricing:

• We offer various pricing plans and editions tailored to different business needs and budgets, with options for fixed-fee, daily and monthly rates.

Salesforce Consultancy Services

Service Definition Description:

• Salesforce is a cloud-based customer relationship management (CRM) platform that helps organisations manage and analyse customer interactions and data throughout the customer lifecycle. It provides a suite of tools and services designed to streamline sales, marketing, customer service, and analytics processes. As a Salesforce service integrator we customise and optimise your Salesforce solutions to fit your organisation's needs, streamlining integration, reducing risks, and providing ongoing support for long-term success.

Key Features:

• Contact Management: Store and manage customer contact information, interactions,
  and preferences in a centralised database.
• Opportunity Management: Track sales opportunities, pipeline stages, and deal progress
  to optimise sales performance.
• Lead Management: Capture, qualify, and nurture leads through automated workflows
  and personalised communications.
• Marketing Automation: Create and execute marketing campaigns, track campaign
  performance, and generate leads.
• Customer Service: Provide multichannel customer support, manage cases, and track
  service interactions to ensure timely resolution.
• Analytics and Reporting: Analyse sales, marketing, and service data to gain insights,
  track performance metrics, and make data-driven decisions.
• Customisation and Integration: Customise the platform to meet specific business
  needs, integrate with third-party applications and systems, and extend functionality
  through apps and integrations.

Target Audience:

• Salesforce is suitable for organisations of all sizes and industries looking to improve customer relationship management, streamline business processes, and drive sales and revenue growth.

Value Proposition:

• Customisation: We tailor Salesforce to match your organisation's specific processes
  and workflows, maximising its effectiveness and usability.
• Efficiency: We will streamline the integration process, accelerating deployment
  timelines and minimising disruptions to business operations.
• Expertise: We bring deep expertise in Salesforce solutions, ensuring that
  implementations are executed with best practices and industry standards.
• Risk Mitigation: We prioritise quality assurance and risk management, reducing the
  likelihood of issues or disruptions post-implementation.
• Long-Term Support: We provide ongoing support and optimisation services to help the
  organisation maximise the long-term value of Salesforce.
• Strategic Partnership: We collaborate closely with your organisation, aligning Salesforce solutions with broader strategic objectives to drive business growth and success.

Pricing:

• We offer various pricing plans and editions tailored to different business needs and budgets, with options for fixed-fee, daily and monthly rates.

For further information, and a copy of our G-Cloud 14 Rate Card, please reach out to: [email protected]