Salesforce | 04-9-2020
Salesforce Programme Manager
The Group are currently 2 years into a 4 year CRM transformation programme covering Sales, Marketing and Service for 3000+ users across 50+ countries. Programme aims to simplify and standardize current processes as part of transition from legacy Siebel tool over to Salesforce.
- We are looking for a highly capable Programme Manager for a Global Deployment programme from a legacy system to Salesforce to roll out to 1500 across 50 countries.
- Working for a well-known Global Logistics company you will have at least 10 years within Programme Management and in particular with Global deployment projects and CRITICAL to have experience with Salesforce.
- Working closely the Global Program lead to drive the delivery of the remainder of the Salesforce transformation programme, responsible for all aspects from technical delivery to change management and user adoption.
- Role is wide ranging requiring candidate to be both technically aware of Salesforce and with experience of driving global large-scale implementations.
- Candidate should be experienced in presenting to senior executives and comfortable with producing high quality presentations.
- Extensive global deployment from a CRM (preferred Siebel) to Salesforce
- Change Management and a strong leader who can manage and support the business through this transition.
- Experienced in large scale global transformation with experience in Salesforce.
- Demonstrated ability to lead diverse global teams and deliver on complex change programs.
- Comfortable with both technical and business stakeholders and help facilitate strategic discussions.
- Highly organised and proficient in all project management tasks i.e. timeline / milestones and budgets
- Accomplished with working with multiple vendors and implementation partners.
- Driven large scale back office customer service transformation with experience of Sales force Service Cloud.
- Skills / Capabilities :
- Project / Programme Planning
- Salesforce – Sales Cloud and Service CloudSales Force Effectiveness and Enablement
- Agile Project Management in Complex Environments • Complex Multi-Level Stakeholder Influencing
- £Multi-million Budget Planning & Control
- Vendor/Supplier Negotiations & Management