Salesforce | 04-9-2020

Salesforce Administrator

  • London
  • £45,000 per annum

Job Description:

  • Monitor support queue, respond to incoming tickets
  • Managing SLAs, KPIs, investigation, and resolution
  • Grant/ remove and maintain user licenses
  • Security maintenance, including sharing rules and security levels
  • Design, Create and maintain user roles
  • Requirement gathering from end users
  • Manage new releases of SFDC and the roll-out of new features
  • Create, maintain fields, views, reports, dashboards, campaigns and other functions.
  • Manage customization and alteration of Salesforce.com
  • Maintain, enhance, create workflows, functions and configurations

Produce reporting capabilities and respond to reporting requests