Public Sector | 18-3-2025

Digital Business Analyst

Contract Length: 12 months

Location: Corsham – 3 days/week on site.

Minimum Requirement:

• Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Identify and elaborate user and business needs to enable effective design, development and testing of services and business change.
• Find and document information to enable informed decisions to be made regarding prioritisation of change relating to business processes.
• Analyse as-is and to-be business models to ensure success can be measured.
• Understand business and policy constraints that need to be considered, and assess the implications.
• Understand and analyse user and business needs.
• Leads small-to-medium-sized projects and supports larger and more complex projects.
• At this level, will be expected to manage stakeholder relationships, work independently, have a good understanding of their own work area and advance the BA community through the sharing of best practice.

Essential:

• Working to an agreed minimum viable product (MVP), print and scope.
• Identify and implement opportunities to analyse and optimise current services and processes.
• Use a wide range of techniques to model situations confidently and gain agreement from SME's and stakeholders.
• Report on system quality and collect metrics on test cases Apply a digital understanding to the work and identify and implement solutions.
• Work innovatively and use the most appropriate tools and methods.
• Identify issues and risks and able to analyse and report test activities and results.
• Requirements Author experience, URD, SRD, Solution Specs, SDPs, Test & Acceptance Strategies, ideally in a Defence Capability setting.
• Demonstrable experience working within an ITIL3 aligned Service area.
• Experience of developing Technical Refresh documentation.
• Experience of developing complex Service Roadmaps.
• Requirements management experience.

Desirable:

• Experience of working within a team that has managed Voice & Video Services.
• Experience of working within teams that have managed Strategic Networks and Bearer Services.
• Experience & Understanding of the difference between ‘Legacy’ and ‘New’ systems and the challenges this presents during transition, particularly for highly secure systems.
• Ability to work with others in a high pressure and conflicting priorities environment.
• Ability to work in a complex environment where Security conditions and controls can be difficult to navigate.
• Previous experience of developing systems, solutions or services that form a key element of a larger system or capability.
• Previous military/MOD background.

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