Data | 05-2-2024

CX Service Designer

  • London
  • £90,000 per annum

CX Service Designer

Location: Central London, 2/3x a week.


Synapri are recruiting for an exciting Technology start up.

Specialising in the Energy Sector and the drive for NetZero they deliver Data Centric solutions for some of the most energy-intensive businesses globally.

Experience working within a Start-up Environment is highly advantageous

Skills you'll need:


  • Proven experience working across a service design process, autonomously with minimal support
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
  • ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
  • Ability to assess and understand the full composition of applications
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to critically break down complex problems in a fast-paced environment
  • Excellent experience with CX.
  • Strong stakeholder management skills
  • Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches

Please apply now for Immediate consideration!

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