Data | 05-2-2024

CX Service Designer

  • London
  • £90,000 per annum

CX Service Designer

Location: Central London, 2/3x a week.

£90,000

Synapri are recruiting for an exciting Technology start up.

Specialising in the Energy Sector and the drive for NetZero they deliver Data Centric solutions for some of the most energy-intensive businesses globally.

Experience working within a Start-up Environment is highly advantageous

Skills you'll need:

Essential:

  • Proven experience working across a service design process, autonomously with minimal support
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
  • ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
  • Ability to assess and understand the full composition of applications
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to critically break down complex problems in a fast-paced environment
  • Excellent experience with CX.
  • Strong stakeholder management skills
  • Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches

Please apply now for Immediate consideration!

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