Technology | 21-12-2022

Business Analyst

  • London - White City - One Day a week
  • £60,000 per annum

A Business Analyst is needed for a global UK fashion brand. The company is entering a period of growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally.

You will be providing a strong link between the IT Department and third-party companies, maintaining effective and productive working relations with all the areas of the business. You will also be involved in the development of Project plans – communicating and managing tasks working with the project manager to schedule resource. Overall, as a Business Analyst you will be working at all stages of the lifecycle of a project from gathering business requirements and documenting, preparing business cases and carrying out testing.


Key Responsibilities:

  • Manage the relationship with specific areas of the business.
  • Manage the relationship with the department heads and teams to provide assistance in reviewing business processes, system improvements, support review
  • Manage escalation of support issues from the service desk, providing guidance on path to resolution
  • Reviewing support tickets to identify any trends and make recommendation for improvements when appropriate
  • Manage Change Requests, Projects, and Testing for the specified areas, following the agreed process consistently.
  • Assisting in the preparation of a business cases with the stakeholder(s)
  • Manage the requirements throughout the entire product development process
  • Liaise between the business functions and the IT team, technical resources (internally and externally

Experience required:

  • Experience of working with third party suppliers in relation to data exploration
  • Confident in working with the business to identify and resolve issues and making recommendation for improvements
  • 3+ years’ experience in Business Analysis within retail
  • Good IT and Operational awareness
  • Excellent communication and influencing skills, both written and verbal at all levels
  • Ability to liaise with the business and technical IT resources (internal and external)
  • High level of attention to detail
  • Logical and objective approach to analysis
  • Excellent organizational and time management skills

To find out more about this role, please apply for immediate consideration.

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