Technology | 29-3-2022

Application Support Analyst

  • London, UK (Flexible Office / Remote Working)
  • £40,000 - £50,000 per annum

Synapri is looking for an Application Support Analyst on behalf of a growing Global Climate Change company. The company has been through immense growth this past year, now standing at 600 people across 22 offices globally. They are looking to grow their headcount by another 200-300 over the next year. The Application Support Analyst will be joining the Enterprise Technology team and will play a critical role in supporting the business to leverage its core business systems to support key business objectives and drive transformation. The Application Support Analyst will help manage support tickets received through the service desk and support the delivery of systems-related projects and changes.


KEY SKILLS & EXPERIENCE

  • Previous experience in administering and configuring Cloud business systems, such as ERP systems, finance systems, e-signature systems, HR systems, CRM systems and recruitment systems.
  • Previous experience with JIRA Service Management
  • Good understanding of ITIL and agile delivery methodologies
  • Data migration skills and experience
  • SQL skills for data analysis
  • Experience supporting integrated cloud systems (REST APIs would be advantageous)

Please note: Must be based and eligible to work in the UK.

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