Technology | 12-12-2022

2nd Line Support Analyst

  • Woking/Hybrid
  • £32,000 per annum

Synapri are currently working with a leading Marketing and Sales company, who are looking for a L2 Support Analyst to expand their growing support team for their European branch.

 

Our client are looking for someone who is comfortable managing helpdesk incidents that are escalated from 1st line, complete requests for software installs and deployments, hardware refreshes, maintain systems, manage user security, and be principal administration of desktop management systems, desktop deployment services and mobile device management.

 

Required Technical Experience:

  • Active Directory
  • MS Exchange
  • Networking experience (LAN, WAN, WiFi)
  • MS Office Troubleshooting
  • Anti-Virus Systems (Symantec preferred)
  • Remote Access Tools
  • PC Hardware and Software set-up/configuration

 

Offering a great salary, bonus and hybrid working.

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