Salesforce | 28-4-2022

Salesforce Sales Operations Analyst

Synapri are currently working with a global data & analytics firm which combines the use of artificial and human intelligence. With offices in 9 locations globally and growing, there is no better time to be joining this exciting and innovative organisation.

Due to a recent acquisition and a huge round of funding, this client is on the lookout for a Senior Sales Operations Analyst to join the Sales Operations team which has grown by 250% in the last year alone.

To support the continued growth of the business, you will be responsible for:

• In depth analysis of complex problems to become an expert in sales operations at every level.
• Perform complex analysis to assist with strategic decision making, i.e. pricing analysis.
• Sales analytics, report creation, dashboards and forecasting on a quarterly, monthly, and ad-hoc basis.
• Maintain company level reports and dashboards in line with key business metrics and performance indicators.
• Assist with territory analysis and report to the regional sales managers on current and past trends in key performance indicators including sales team performance, pipeline & lead conversion, activities, forecasts, marketing campaign efficiency etc.
• Assist with key sales planning activities during planning and budgeting cycle.
• Sales tech-stack ownership - research, implementation, licence management and training.
• Work alongside Sales Management to implement onboarding & upskilling programs, consolidate, update and manage sales resources, best practises, useful documents, reports and process manuals.

Key skills required:

• At least 3 years of sales/revenue operations experience.
• Strong understand of or experience with Salesforce for data analytics.
• Experience in SaaS, data analytics of software enterprise industries in a Sales Operations role.
• Experience building dashboards and analysing data sets to solve problems and provide recommendations.
• Expert analytical skills and advanced Excel/Google Sheet skills - ability to analyse and dissect data in multiple ways and drive conclusions.
• Demonstrated time and project management skills, with the ability to multi-task, handle frequent interruptions, work independently and successfully execute complex assignments.
• High attention to detail.
• Experience with BI Tools i.e. Tableau, Looker, PowerBI is desirable.

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