Salesforce | 24-8-2021

CRM Business Analyst

  • London (Remote)
  • £400 - £500 per day

Synapri are supporting a Global Professional Services company on the hire of a CRM Business Analyst to join their Global Sales Tools Transformation. This individual will work under the Lead BA and help with rolling out Sales Cloud to approx. 2,000 users across over 50 countries. This person will be brought in to help define the As-Is process to evaluate the gaps vs the proposed To-Be process' which will be partly defined by the customer and their Implementation Partner.


  • Experience working as a Business Analyst on global CRM transformation programmes
  • Expert knowledge of the Salesforce platform across Sales & Service – CPQ is a bonus
  • Experience with As-Is / To-Be process
  • Experienced with traditional BA tools (wireframes, UML, Jira etc)
  • Salesforce certification is a preference

Please note: Must be based and eligible to work in the UK.