Finance | 09-9-2022

Mortgage Support Advisor

  • Dublin
  • €175 per day

Synapri are currently supporting one of our large consulting clients in Ireland that are looking to hire a number of Mortgage Support Associates / Consumer Goods (QFA or APA qualified)

This will be an initial 6 month contract.

This will be working with one of their banking clients near Kilkenny. We are urgently looking for people with the following skills & experience and wanted to see if you may be open:

Purpose of the Role

The primary objective of the role is to provide the point of contact for customers via telephone whose accounts are delinquent/over-limit. He/she will have a thorough knowledge of products & services offered. The role holder will ensure that customers are contacted and the appropriate procedures are followed to minimise credit losses, whilst also supporting the achievement of the business objectives. He/she will take responsibility to ensure that they operate in an effective, efficient and compliant manner while supporting in the achievement of the group’s strategic priorities as well as delivering operational goals.

  • Candidates must be Irish based
  • Customer contact experience is necessary
  • Mortgage Arrears support experience would be ideal but is not necessary

A profile with a few years of experience in a financial institution/ with customer engagement is exactly what we are looking for.

Desirable Qualifications, Skills & Experience

  • APA/QFA
  • An understanding of Mortgage & Consumer products

Please apply now for immediate consideration.

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