Dynamics | 17-11-2021

CRM Product Owner – MS Dynamics 365

  • London - Remote working also available
  • £500 - £550 per day

Synapri Recruitment are currently recruiting for a CRM Product Owner with MS Dynamics D365 to work for a leading charity.


You will be accountable for translating the business vision, business requirements and business priorities into the CRM end to end solution and functional system process


  • Responsible for maximizing the value of the product resulting from the work of the Development Team
  • Responsible for maintaining the sprint cycles and aligning user stories, epics, features to sprint cycles based on business prioritisation
  • D365 Dynamics experience with Sales, Marketing, Customer Service would be advantageous.
  • Optimizing the value of the work the Development Team performs
  • Accountable for maintaining and grooming the backlog, including exploration and discovery of requirements with the business
  • Ensuring that the Product Backlog is visible, transparent, and clear to all (business & tech), and shows what the Development Team will work on next
  • Ensuring User Stories are full and complete for developers to work on them
  • Ensuring the Development Team understands items in the Product Backlog to the level needed
  • Written as a story not a solution
  • Alignment of acceptance criteria to user stories, epics and features
  • Be the face of the solution and the conduit link for the business and technical group
  • Listen to the business, understand & explore the need, assess it to support scope control
  • Business results focussed, strong understanding of end users and end user processes
  • Strong adherence to best practice design and vanilla solution whilst following strict scope
  • Customer Journey experience


Outside IR35 Contract – 6 months

Day rate between £450 to £550

You would be required to go into the office a couple of times a week to start with to build relationships with various teams.

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